Automatic Gas -


If you smell propane and/or suspect a gas leak, do not do anything that can cause a spark or flame. Any spark or flame in the area where propane gas is present may ignite the gas. (Click the image below to view a virtual home tour.)

Mt. Enterprise

Take the following steps when you smell propane or suspect a leak:

  • Immediately put out all smoking materials and other open flames
  • Do not operate lights, appliances or electric equipment — Click to View: English | Espanõl
  • If possible, close all gas tank, cylinder or gas meter supply valves — Tank and cylinder valves turn off in the clockwise direction. Gas meter valves are in the off position when the handle is perpendicular to the piping
  • Ventilate the area — Click to View: English | Espanõl
  • Get everyone out and leave the area at once
  • Call your local fire department and propane service professional from a safe place such as a neighbor's home
  • Do not re-enter the area until it has been inspected by a professional and determined to be safe. Make sure the area has been aired out prior to your return
  • Have a propane trained service professional repair any leak, turn on the gas, leak test the system, check all the gas appliances and relight the pilot lights
  • Important Note: When called to your home for an Out-of-Gas situation, the Automatic Gas Co. technician/representative will need access to your home in order to complete a thorough GAS Check inspection. Someone will need to be home to allow an Automatic Gas Co. representative to enter your residence.
Click to view   
Virtual Home

General Safety Precautions

General safety procedures to follow when using your propane appliance(s):

  • Be alert for the odor of propane when around a gas appliance or container.
  • If you smell gas, do not try to light the appliance. Call your propane supplier.
  • Read and follow the operating and lighting instructions and warning labels provided by the appliance manufacturer.
  • The pilot has a safety device. If you have trouble keeping it lit, this device is warning you about a problem. Call a service technician for assistance.
  • Never force any appliance control. If you cannot operate the knobs, switches or buttons by hand, call your supplier. Never tamper with the controls.

Additional Safety Tips

  • Keep combustibles, such as curtains, paper, cleaning fluids, etc., away from any energy source, including gas and electric appliances where they may cause a fire.
  • Have a fire extinguisher readily available. Be sure it is charged and that you and your family know how to use it.
  • Gas appliances, like humans, need oxygen (air) to function properly.
  • If you smell gas near your tank or cylinder, call your propane supplier.
  • Use only listed propane appliances. Look for the seal from a nationally recognized independent testing laboratory.
  • Use gas grills outdoors only. Use or store propane cylinders outdoors only.


Emergency Procedures Safety Reminders Cylinder Safety Propane Facts FAQ's e-Learning Modules
Meet the Team
Emergency Info
Cylinder Refill
Download VCF
Refer a Friend
Automatic Gas
Make a Payment
Service Area
© Greenville Automatic Gas | Greenville — 800.435.7427 | Mt. Enterprise — 800.735.7427 | Contact Us | Site Map | Privacy Policy | site by Propane Resources, LLC