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EMERGENCY Propane Safety Procedures

Greenville Automatic Gas —

If you smell propane and/or suspect a gas leak, do not do anything that can cause a spark or flame. Any spark or flame in the area where propane gas is present may ignite the gas. (Click on image below to view a virtual home tour.)

    Take the following steps when you smell propane or suspect a leak:
    • Immediately put out all smoking materials and other open flames
    • Do not operate lights, appliances or electric equipment — Click to View: English | Espanõl
    • If possible, close all gas tank, cylinder or gas meter supply valves — Tank and cylinder valves turn off in the clockwise direction. Gas meter valves are in the off position when the handle is perpendicular to the piping
    • Ventilate the area — Click to View: English | Espanõl
    • Get everyone out and leave the area at once
    • Call your local fire department and propane service professional from a safe place such as a neighbor's home
    • Do not re-enter the area until it has been inspected by a professional and determined to be safe. Make sure the area has been aired out prior to your return
    • Have a propane trained service professional repair any leak, turn on the gas, leak test the system, check all the gas appliances and relight the pilot lights
    • Important Note: When called to your home for an Out-of-Gas situation, the Automatic Gas Co. technician/representative will need access to your home in order to complete a thorough GAS Check inspection. Someone will need to be home to allow an Automatic Gas Co. representative to enter your residence.
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